Refund policy

30-Day Return Policy

Sunnies n Frames accepts eligible return requests within 30 days of delivery.

Return eligibility

Items must be unused, unworn, and in the same condition in which they were received, with all original tags, accessories, and packaging. Proof of purchase is required.

Items that cannot be returned

Prescription lenses, customized or personalized items, clearance merchandise, and items marked final sale are not eligible for return.

Starting a return

Before sending an item back, email sunniesnframes@gmail.com with your name, order number, the item you wish to return, and the reason for the return. We will review the request and provide return instructions. Returns sent without prior authorization may not be accepted.

Approved returns should be sent to:

Sunnies n Frames
5814 Freeman Avenue

Damaged or incorrect items

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us promptly at sunniesnframes@gmail.com so we can review the issue and make it right.

Refunds

We will notify you after we receive and inspect the returned item. If the return is approved, the refund will be issued to the original payment method. Your bank or card issuer may require additional time to post the refund.

Questions about returns may be sent to sunniesnframes@gmail.com.