Privacy policy

Last updated: August 2, 2026

This Privacy Policy explains how Sunnies n Frames collects, uses, and discloses personal information when you visit sunniesnframes.com, place an order, contact us, or otherwise use our services.

Information we collect

Depending on how you interact with our store, we may collect:

• Contact information, including your name, billing address, shipping address, email address, and phone number.
• Order information, including the products you purchase, returns, refunds, and fulfillment details.
• Payment information, which is processed securely by Shopify and the payment provider selected at checkout. Sunnies n Frames does not directly store complete payment-card numbers.
• Account and customer-service information that you provide when contacting us.
• Device and website-usage information, such as your IP address, browser type, device information, cookies, and interactions with our website.

How we use information

We use personal information to:

• Process payments, fulfill orders, provide tracking, and handle returns or refunds.
• Communicate with customers about orders and customer-service requests.
• Operate, maintain, secure, and improve our online store.
• Detect and prevent fraud, misuse, security incidents, and illegal activity.
• Comply with legal, tax, accounting, and regulatory obligations.
• Send marketing communications only where permitted and when the customer has provided any consent required by law.

How information is disclosed

Sunnies n Frames does not sell customer lists or personal information for money.

We disclose personal information only when reasonably necessary to operate the store and provide requested services, including to:

• Shopify, which hosts and operates our ecommerce platform.
• Payment processors and digital-wallet providers selected at checkout.
• USPS and other shipping or fulfillment providers used to deliver orders.
• Technology, security, analytics, and fraud-prevention providers that support our store.
• Government authorities or other parties when required by law or necessary to protect customers, our business, or others.

These providers receive only the information reasonably necessary to perform their services and handle information under their own contractual and legal obligations.

Shopify

Our store is hosted by Shopify. Shopify processes customer information to provide ecommerce services and may act as a service provider or independent controller depending on the service involved. Information about Shopify’s privacy practices and available consumer controls is available at:

https://privacy.shopify.com/en

Cookies and similar technologies

Our website and service providers may use cookies and similar technologies to operate the store, remember preferences, maintain security, understand website activity, and support advertising or analytics where permitted. Available privacy choices may be presented through the store’s cookie banner or data-sharing opt-out page.

Data retention

We retain personal information only for as long as reasonably necessary to fulfill orders, provide customer service, maintain business and tax records, resolve disputes, prevent fraud, and comply with legal obligations.

Data security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.

Your privacy rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain processing. You may also have the right to opt out of certain data sharing or targeted advertising.

To submit a privacy request, contact sunniesnframes@gmail.com. We may need to verify your identity before completing a request. Some information may be retained where required by law or for legitimate business purposes.

Children’s privacy

Our store is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.

Changes to this policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal obligations. The current version will be published on this page with its updated date.

Sunnies n Frames
5814 Freeman Ave
La Crescenta-Montrose, CA 91214
United States

Email: sunniesnframes@gmail.com
Text/Phone: 310-779-9527